Managed Service Packages

Choice Technologies offers three options for Managed Services. Choose the model that best fits your organization's business needs.

Services
Total Service Package
Current Cost
Key Service Package
Current Cost
Basic Service Package
Current Cost
RemoteBackup
Incl.
check
Incl.
add
Option
Spam Filter
Incl.
check
Incl.
add
Option
Dedicated Account Rep
Incl.
check
Incl.
X
Not Available
Remote Monitoring Service
check
Incl.
check
Incl.
add
Option
Priority Emergency Response
check
Incl.
check
Incl.
add
Option
Preventive Monitoring of Servers
check
Incl.
check
Incl.
add
Option
Priority Desktop Streaming
check
Incl.
check
Incl.
add
Option
Priority Telephone Support
check
Incl.
check
Incl.
add
Option
Review of Security & Intrusion Detection Logs
check
Incl.
check
Incl.
add
Hourly
System Level Diagnostics & Troubleshooting
check
Incl.
check
Incl.
add
Hourly
Warranty & Emergency Parts Management
check
Incl.
check
Incl.
add
Hourly
Semi Annual Network Planning Sessions
check
Incl.
check
Incl.
add
Hourly
Onsite Support- Break/Fix
check
Incl.
Per Hour
add
Per Hour
HelpDesk
check
Incl.
Per Hour
add
Per Hour
Vendor Management/Coordination
check
Incl.
add
Per Hour
add
Per Hour
Documentation of Existing and Ongoing Network Integration
check
Incl.
add
Per Hour
add
Per Hour
Dedicated IT Manager
check
Incl.
add
Per Hour
add
Option
Weekend on Call Technician (actual billing at time & a half)
check
Incl.
add
Per Hour
add
Per Hour
Scheduled Onsite Time
check
Incl.
add
Per Hour
add
Per Hour
 
 

Legend: = Included add = can be added as an option X = not available

Unique Managed Service Provider Model Choice Technologies' Managed Service Provider (MSP) model takes the worry, time and costs out of managing your IT infrastructure and applications, and gives your workforce the freedom to do what it does best - pursue your organization's business goals. The benefits of our MSP model are dramatic: Simplicity, Security and Savings.

Simplicity:

  • Seamless integration services. Our seamless integration services overcome the challenges caused by multiple hardware and software vendors. We take the hassles out of IT management with customized solutions for your business.
  • Single monthly fee. With Choice Technologies, you get no surprises. You pay only a consistent monthly fee for your MSP services, streamlining your IT budgeting process.
  • Dedicated team. You'll be served by a dedicated account manager and technicians, so you will know who is serving you at all times.
  • Assistance always at hand. Our Help Desk is staffed by expert problem solvers, available to you by phone and email 7 days/week.
  • Scheduled site visits. Your account team will visit your company on a regular schedule that you define.

Security:

  • Constant monitoring. We are pre-emptive problem-solvers, constantly monitoring your systems with the sole objective of eliminating your fears of crashes, downtime, and business vulnerability.
  • Data encryption. Your data is fully encrypted to ensure total privacy, allowing you to closely manage all of your business' proprietary information.
  • Email security. We provide the latest email protection solutions to prevent any unwanted access to your systems and data.
  • RestoreSecure™. Choice Technologies' innovative RestoreSecure™ data backup and recovery product provides priceless peace of mind, ensuring that lost or corrupted files are quickly and easily restored to any server, workstation or laptop with Internet access.

Savings:

  • The MSP monthly fee is far outweighed by the costs you will save! Corral your unmanaged technology and communications processes, and measure the dollar difference. You will be amazed at the cost reductions you'll enjoy with Choice Technologies as your Managed Service Provider.


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